service and maintenance by eA group

We pride ourselves on our continued commitment to quality, value, reliability and service. With our dedicated Customer Service team you can be confident we are here for you.

Such high regard for customer care and specialist knowledge have allowed EA Group to build and retain a very loyal and happy customer base, so whether you’re a new customer or you’ve been with us for many years, you can rely on EA Group to support the products and systems that we supply.

To ensure the longevity of our products and enforce all Health and Safety requirements, our automatic equipment must be serviced at least twice per year for commercial entrances. EA Group are more than happy to offer this service to all our customers.

All of our products meet or exceed current Health and Safety standards. Maintaining your equipment ensures compliance and is good practise. Equipment not complying to these standards can break down or malfunction, causing injuries which you may be liable for. By having a Maintenance Contract with EA Group, the responsibility of the upkeep of the equipment will be passed to us.

Our service department supplies all of EA Group’s customers with an excellent maintenance service across all equipment types. These customers can be a small single barrier user, a revolving door, a large multiple access control system, an office with pedestrian turnstiles, CCTV system or a gate automation customer on a high-security site. All their requirements vary greatly from a cost-effective next day response, to an immediate response within a guaranteed time scale.